Special Vehicle Transportation
Moving a large vehicle, tractor, or piece of equipment is not something that should be considered lightly. While there are plenty of businesses available for special vehicle towing or transportation in and around Memphis, not all companies are created equal.
So how do you know which company is best for you? Here are five considerations that can help guide you in making an informed decision when choosing a towing or transportation company for a large vehicle, tractor, or construction equipment:
1. Does the business have a physical location?
One of the easiest ways to find a reputable business is to look for one with a verifiable address. While there are often tow truck companies that can come out on short notice at all hours, businesses that operate out of their homes may not have the equipment necessary for ensuring your vehicle is handled in an efficient manner.
You also need to consider whether or not you will receive insurance protection if something goes wrong during the transport. For example, while most household insurance policies provide some coverage for towing and labor costs, they will only cover the actual value of the vehicle if it is damaged due to negligence on behalf of someone else (like when a mechanic damages your car while working on it). This means that if the business you hire doesn’t have a physical location or a website, it’s almost impossible for you to hold them accountable should damage occur.
2. What level of experience does the company have?
You can determine how long a business has been operating by going to its website and looking at its About Us page. If there isn’t one, move on because chances are they don’t want customers to know who they are or where they come from. Typically, experienced businesses will also have multiple vehicles in their fleet so ask yourself why this particular business is driving something so old when newer ones might be available?
Another good sign is whether or not a company offers a mobile-app based service like some do with their construction equipment and tractor-trailer business. This can be very beneficial because you will have access to the company at all times, but it is even more necessary when dealing with boats and RVs because they can break down at any time.
3. Does the company offer insurance protection?
Even if this isn’t a requirement for your state, we highly recommend that our customers never hire a towing service or transport company without this in place. If they damage your vehicle or boat during transit due to negligence, you should not be held liable unless the driver has insurance protections in place (carriers must carry proof of cargo liability protection).
Also keep in mind that there may be waiting periods before claims are processed; however, most companies with professional liability coverage can get an answer within 48 hours.
4. What are the company’s rates?
The final consideration that should be taken into account is what you will be charged for your transport.
While most companies are transparent about their rates, there are some sneaky ones out there that don’t want customers to know what they’re being charged until after the service has been rendered and charges have already been deducted from a customer’s credit card.
5. Does the company provide 24/7 customer service?
Finally, we recommend that our customers choose a company that offers 24/7 customer service by phone or online. If you’re planning on moving in the middle of the night and you call them up but they don’t answer your call in one minute then there is no way to get hold of them when you need it most.
As part of our dedication to excellent service, Trustworthy Towing Service provides both telephone and email support so no matter when you need us we’ll be here for you – even all night long! Also, if your vehicle breaks down at 3:00 AM and you can’t reach anyone who can help, what good will selecting this business do for you?
Rely on Trustworthy for Special Vehicle Towing
How often do you come across a towing service that is not only trustworthy but also affordable? How about one that will not only help you with your roadside assistance needs, but one that can also take care of your special vehicle transportation needs regarding an RV, Boat, or Farm Equipment.
If you want such a towing service in Memphis TN, the solution is right around the corner. Providing reliable towing service in Memphis TN for more than 15 years now Trustworthy Towing Service Memphis has built an impeccable reputation for offering cost-effective rates.
Call today at 901-401-4025 for a consultation on rates and a free quote.