Frequently Asked Questions

We are based in Memphis, TN, and we serve all areas within the city and the surrounding suburbs. Please contact us for more information if you’re unsure whether we can reach your location.

Trustworthy Towing Service offers a range of services including light/medium/heavy-duty vehicle towing, auto transportation, long distance towing, and accident recovery, and all major roadside assistance service options including: jump starts, flat tire changes, lockout services, and emergency fuel delivery. Additionally we offer Heavy DutyIf you need a service that is not listed here, please contact us to see if we can assist you.

We operate 24 hours a day, 7 days a week, and 365 days a year. We understand that vehicle troubles can happen at any time, so we’re always ready to assist you.

Response times can vary depending on location, traffic, and current demand. However, we aim to reach most customers within 30-60 minutes of their call.

We accept all major credit cards, debit cards, and cash. Unfortunately, we cannot accept checks or payment plans at this time.

We have a fleet of tow trucks capable of handling most common passenger vehicles. For commercial vehicle towing or special cases, please contact us directly to discuss your needs.

For security and verification purposes, we usually require customers to be present. However, we understand that this isn’t always possible. If you can’t stay with your vehicle, please call us to discuss the situation and arrangements.

Yes, Trustworthy Towing Service is fully licensed and insured. We take the utmost care with every vehicle, but in the unlikely event of any damage, our insurance has you covered.

You can get a quote by calling us directly at our phone number. Please provide as much detail as possible about your location, the type of vehicle, and the situation, so we can give you an accurate estimate.

Yes, we do offer long distance towing services. Please call us for a quote as pricing varies based on the distance and the specific requirements of the tow.

While our main service is towing, our experienced drivers can often identify common vehicle issues. However, for a thorough diagnosis and repair, we recommend taking your vehicle to a certified mechanic.

We can certainly tow your vehicle from an impound lot, but you’ll need to settle any fees and paperwork with the impound lot first. Once your vehicle is released, we can transport it to your desired location.

We take the health and safety of our customers and staff very seriously. We’re following all recommended guidelines including wearing masks, practicing social distancing, and sanitizing our equipment regularly.

When you call, please be ready to provide your exact location, the make and model of your vehicle, the nature of your vehicle’s issue, and where you’d like your vehicle towed.

Yes, the skilled team at Trustworthy Towing Service have access to a variety of winches, cranes, tow trucks, and wheel lifts to accommodate a wide range of roadside service and transport situations.  If your car is in a difficult location, please let us know when you call so we can prepare accordingly.

Yes, we can. We have specialized equipment designed to operate within the height restrictions of most parking garages. However, the specifics can vary depending on the garage, so please provide as many details as possible when you call.

Please note, there may be additional fees associated with towing from a parking garage due to the extra time and skills required.

No, Trustworthy Towing Service does not tow or store illegally parked vehicles. Our services are focused on assisting drivers in need due to breakdowns, accidents, or other roadside emergencies. If you believe a vehicle is parked illegally, please contact the local authorities or a company that specializes in this service.

Yes, we do. Trustworthy Towing Service is a preferred provider for many insurance companies and motor clubs. If you need a tow or roadside assistance, please let your insurance company or motor club know that you’d like to request our services. If you have any questions about this process, don’t hesitate to contact us directly.

Absolutely! At Trustworthy Towing Service, we have specialized equipment for safely towing motorcycles and ATVs. Whether you’ve suffered a breakdown, need transportation for a special event, or require recovery services, we have the experience and the equipment necessary to handle your needs. Please call us for more details or to schedule a pickup.

Yes, Trustworthy Towing Service is the top-rated car lockout, mobile lockout service, and locksmith in Memphis, TN. With over 15 years of experience in the automotive industry, you can be confident that your car will be cared for.

We provide a variety of services to stranded drivers in the area, including unlocking your vehicle, home, or business, making new keys, repairing locks, and more.

When it comes to vehicle lockout services, having the right tools is essential for a safe and successful outcome. We have a variety of specialized tools at our disposal that help us gain access to vehicles quickly and without causing any damage. Some of the most common tools we use include:

• Wedge: This tool is inserted into the door-frame between the door and the car body to create space and open the door.
• Lockpick Set: This set is used to manipulate the pins inside the lock so that it can be opened.
• Jigglers: These are metal or plastic rods with hooks on one end that are used to unlock car doors by manipulating the locking mechanism.
• Slim Jim: This is a metal strip that is inserted into the door-frame to unlock the car door.

Visit our website to read more about the services we offer and why you should consider Trustworthy Towing Service Memphis for your next vehicle lockout service call.

Yes, we do. Trustworthy Towing Service is equipped to handle heavy-duty towing tasks including commercial trucking transportation, factory machinery, and farm equipment. Our team has extensive training and experience with large, heavy vehicles and equipment, so you can trust us to transport your items safely and efficiently. If you have a specific request or question about our heavy-duty towing capabilities, please don’t hesitate to contact us directly.1

Trustworthy Towing Service offers a comprehensive range of heavy-duty towing services. Our fleet includes a variety of heavy-duty tow trucks, each designed for specific types of tasks. We have traditional tow trucks, flatbed tow trucks, and integrated tow trucks. All of our trucks are equipped with the latest technology and maintained to the highest standards to ensure safety and efficiency during each job.

For the most challenging and complex recoveries, our rotator service is the solution. Our rotator trucks have the ability to rotate 360 degrees and lift massive weights, allowing us to handle severe accidents, recover overturned vehicles, and navigate difficult terrains with ease.

To complement our fleet, we have a range of specialized equipment designed for heavy-duty towing. This includes wheel lifts, under-reach equipment, and air cushions for recovery operations. We also have advanced harnessing and rigging equipment to ensure the secure transportation of your vehicle.

Trustworthy Towing Service stands out among heavy equipment shipping companies. Whether you’re seeking local heavy equipment hauling or interstate machinery transport, our team is prepared to offer competitive machinery shipping quotes. We specialize in construction equipment transport, ensuring your valuable assets are handled with care.

Yes, our team is ready to provide heavy-duty towing and recovery services, whenever you need them. From local to nationwide, and even international heavy equipment shipping, we’ve got you covered.

Absolutely. There’s no need to panic when you’re in need of heavy-duty roadside assistance. Our semi-truck towing is available now at an affordable rate. Our heavy-duty tow truck service is designed to provide efficient response times and minimize downtime.